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The Right Way to Train Employees

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Training is arguably the most important part when bringing on a new hire to set them up for success. Click below to watch a short video on why.

 

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Read video transcription below.

So one of the things that I see, it's a mindset, it's a terrible mindset, in home improvement contractors. Is this idea that training is an evil thing that has to be gone through as quick as possible and gotten out of the way, versus the most critical thing to set the people I hire up for success. And so training is an investment. It's not an expense and it's not a necessary evil, and you've got to get a culture that's set up that will allow them to be better trained. 

So better training starts with a proper understanding of what it is, and then the proper investment from the company. So whether or not you have a 300-page manual that everything is spelled out or just a paperclip with 10 pages, it doesn’t matter. What's important is you understand that you're investing in your sales team and that the ROI is the layer of not just, Hey, I'm closing deals, but I'm selling the right deals at the right price. I'm synchronizing with production. I'm not selling hotdogs at a hamburger stand. I'm working through things that allow me to be a part of a team.

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